Policies and Procedures
Booking and Payments
Payments
A percentage of the service fee is required as a deposit at the time of booking, payable online. The remaining balance is due in person at the time of your appointment. Accepted payment methods: credit card, debit card, and cash.
Late Arrivals
Clients are considered late if they arrive more than 15 minutes after the scheduled appointment time. Late arrivals may result in a shortened service or rescheduling at the discretion of the provider.·
No shows
Deposits are non-refundable under any circumstances.
No-shows will forfeit their deposit and will not receive a refund.
Service Requirements & Pre-treatment Information
For Facials:
· Every facial service begins with a thorough skin analysis. The treatment provided will be determined by the condition of your skin, regardless of the service initially selected.
· Dermaplaning, and chemical peels will not be performed on first-time visits. Achieving optimal results is highly dependent on proper aftercare. Clients are responsible for following recommended post-treatment guidelines.
For Waxing:
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· Brazilian waxing requires a sufficient hair length for effective removal. After a waxing session, clients should avoid activities that induce heavy sweating or irritation, as the pores remain open and sensitive.
· If you have any health conditions, it is essential to disclose them on the provided questionnaire. Clients are responsible for any consequences resulting from undocumented contraindications.